How to Create loyalty Incentives w/ Item:

1. Go to cloud.ovvihq.com and Login using your merchant username and password.

2. From the main dashboard navigate to the panel located on the left side of the site and click on the options ‘Store/Station Setup’.

3. In the ‘Store/Station Setup’ Page locate and click on the tile labeled ‘Loyalty Incentive’.

4. This will load the ‘Manage Customer Loyalty Incentives’ page. On the Top right hand side of the page, click on the button titled ‘Add Loyalty Incentive’, this will allow us to create and upload a ‘Loyal Incentive’.

5. Opening the ‘Add Customer Loyalty Incentive’ it will guide us into the ‘General Configuration’ section. Within this section we will navigate to the text box titled ‘ Description’, inputting the name or title we will want to use for our ‘Loyalty Incentive’.

6. Under the ‘Description’ Text box, we have a drop down menu titled ‘Type’, which currently is for ‘Points Reward’.

7.Within this Section of ‘General Configuration’, we have the option to apply the reward the individual will receive once completed with the correct amount of points needed.

8. Within this bottom section of ‘General Configuration’ we have a text box titled ‘Give reward after how many points?’, Where we are able to enter how many point the individual will need, to receive the appropriate reward granted towards them.

9.Within this bottom section of ‘General Configuration’ we will locate the text box titled ‘Item Code: ‘,and ‘Select Item’. Once selecting the button of Select Item, will open the ‘Search Item/PLU’ page to Search and properly select your Item.

10.Within this bottom section of ‘General Configuration’ we will locate the text box titled ‘Qty’ Where you will be able to input the amount of Item(s) they will receive.

11.Within this bottom section of ‘General Configuration’ we will locate the text box titled ‘Cost’ Where you are able to input the cost of the Item itself, to view later in your reports, of profit gained.

12. Within this bottom section of ‘General Configuration’ we will locate the text box titled ‘Price’, to add/remove from the total price of the order.

13. Within this bottom section of ‘General Configuration’ we will locate the option titled ‘Apply Tax?’.

14. On the bottom right hand side of the ‘General Configuration’ page, we will find the Button titled ‘Free Child Items’. Which allows the modifiers to count as free sides, or additions As well.

15. Once Completing any updates or edits needed, we have the options to apply, ‘Back’, ‘Save & Add New’, and ‘Save & Exit’.

16. This concludes the Article on ‘Creating Loyalty Incentives for Item/PLU’. If you have any following Questions or comments, feel free to call our Business number, with our 24/7 Tech Support.