a. Ovvi is a hybrid solution. The database resides on a system, however, there are functions that can be done on the cloud. The POS works even when the internet connection is down, unlike many other cloud-based POS systems.
b. On Ovvi’s cloud platform, we have a full item/PLU and employee modules
Ovvi’s software has a comprehensive table layout module, enabling the ability to create multiple and unique sections such as bars, main dining rooms, or a patio. You can also add features such as multiple bar stools, round tables, rectangular tables, booths, walls, restrooms, POS’s and even background colors. For example, Ovvi has the ability to add unique features like pool tables or bowling alley lanes.
Ovvi has three ways to handle split payments within our POS: A user can split evenly by check, split by individual guest(s), or split by an individual ordered item. There are no maximum split limitations on our software. For example, Ovvi has a client utilizing our POS that performed a maximum split of 72 tabs and the software worked flawlessly.
Yes, Ovvi’s Menu Build function is completely customizable. A merchant can add pictures, colors, or change font sizes of individual menu items or departments.
Yes, our software has a full employee management module with detailed clockin and clock-out functionality. Ovvi also has the ability to track overtime hours and paid or unpaid breaks.
Yes, Ovvi’s software can track tips for each employee. There are multiple ways Ovvi can accept tips by an employee. Ovvi also has a suggestive tipping feature available where the software can calculate auto gratuity.
Yes, Ovvi has a built-in employee scheduler module that can set up weekly or monthly schedules for each employee. Ovvi also has the ability to print or email a schedule to employees directly from the POS system.
Yes, Ovvi has an integrated and detailed inventory management program with stock updates available on our POS.
Yes, Ovvi has a full recipe module available on our POS where recipes can be added to a menu item and Ovvi will track all ingredients, for example milkshakes: 2 bananas, 5 strawberries, 10oz whole milk. Ovvi will track every time a milkshake is sold and can provide the operator with an accurate profitability based on the ingredients selected.
Yes, Ovvi has multiple ways to receive incoming stock. For example, you can receive stock then create a Purchase Order (PO) in the “Receive Stock” module, or place a detailed PO to the vendor, and receive stock within the PO module.
Yes, Ovvi has the ability to scan multiple barcodes and embed barcodes.
Can an OVVI user make their own barcodes and/or print barcodes using Ovvi
Ovvi offers live technical support. Ovvi has U.S. based industryexperienced veterans, who are trained and work full-time to provide an average resolution time of under four minutes per call. Ovvi takes pride in our company’s reputation by offering the best technical support in the industry. One way we do this is to remotely access each POS system for simple troubleshooting.
Yes, Ovvi features multi-store reporting where a franchise, or multi-store operator, canviewallof their locationsonasingleloginandacombined dashboard. Ovvi can alsoshowyourKPI(KeyPerformanceIndicator) report for alllocations.
Ovvi has a very intuitive pizza builder module available. You can build multiple pizzas by size, crust, sauce, and toppings all from one module. Ovvi software also has the ability to do half and half pizza, a third pizza, or a quarter pizza. Ovvi can charge by crust, or by toppings, and the system automatically charges for the more expensive side of the pizza.
Yes, Ovvi integrates with “Whose Calling” Caller ID solution, where the operator purchases the caller ID box. Once set up, Ovvi’s software has the ability to recognize the Caller ID, pull up the customer name, and also their last five orders for an easy and convenient reorder process
Yes, you can use Ovvi to set up multiple kitchen printers and our software will route individual orders by station(s) or by item. For example, a restaurant has a salad section, cooking section, and a bar. Ovvi will route each item(s) by their respective sections. Ovvi can also print the complete order on an Epson kitchen printer.
Yes, Ovvi has a built-in coupon module available. With Ovvi’s coupon solution, the restaurant has the ability to add multiple coupons by number of days, validation, or add coupons by exact matching conditions for combo deals or individual menu items.
Yes, Ovvihas the ability to accept all chipenabledcredit ordebit cards. Ovvi accepts NFC(tap-to pay)paymentslikeApplePay,GooglePay, SamsungPayandmore.
Yes, Ovvi has the ability to set up pre-authorizations for bar tabs. A bar can open up a tab, charge a customer’s credit/debit card into the payment device and Ovvi will capture the last four digits of the CC number, the customer name, and will charge the pre-authorized amount. Ovvi also has the ability to close the tab on the same card during close out procedures without asking for the customer’s card again.
Yes, Ovvi has the ability to process refunds on credit/debit cards using the Ovvi payout module.
Yes, Ovvi has the ability to automatically show a suggestive tips screen on CC devices so a customer can simply select this option instead of entering their tips. Ovvi can customize this feature to show any amount such as 15%, 18%, 20% or an open tip amount.
Yes, Ovvi provides full menu programming services for restaurants for a small, one-time fee of only $99 for up to 250 menu items. Ovvi delivers this service in only 48 hours.
Yes, Ovvi has cash discounting available. For example, if a cash discount is programmed to 4% on your Ovvi POS, then our software will automatically add 4% to all the menu item prices, and only during the check-out process when a server presses the “Cash Payment” option will it then give a 4% cash discount. This also reflects on the receipt.
Yes, Ovvi has surcharging available. You can determine a certain percentage or fixed surcharge dollar amount. For example, an operator adds a fixed surcharge of $0.59 for all credit card purchases. Ovvi will add a $0.59 surcharge when the “Credit Payment” button is selected for the entire order. Ovvi then displays at the bottom of the receipt the order total with the surcharge of $0.59. This amount will be added into the total amount charged to the customer.
For most situations where Ovvi is purchased, the installation and training of our features and services are performed over the phone. When you receive your Ovvi hardware, it is already 100% pre-programmed and ready to use. When Ovvi is shipped to you, we have made the process to be as simple as just plugging Ovvi into a power and internet source, and then making a call to our implementation group. Ovvi’s Support Specialists will help with the entire setup, activation, and training for you and your team on the software and its features.
An average phone installation and training will take 2-3 hours. If you need any further help after the initial installation and training, our award-winning support specialists are available to help.
. Yes, OVVI’s Menu Build function is completely customizable. A merchant can add pictures, colors, or change font sizes of individual menu items or departments.
Yes, our software has a full employee management module with detailed clockin and clock-out functionality. OVVI also has the ability to track overtime hours and paid or unpaid breaks.
Yes, OVVI has a built-in employee scheduler module that can set up weekly or monthly schedules for each employee. OVVI also has the ability to print or email a schedule to employees directly from the POS system.
Yes, OVVI has an integrated and detailed Inventory Management Program with stock updates available on our POS.
Yes, OVVI has a unit conversion module available on our software which enables a store manager to create multiple packaging for a menu item. For example, a store is selling a single bottle of a beer, a 6 pack, a 12 pack, and an 18 pack, all of the beers have the same barcode. OVVI will show a unit selection screen once that barcode is scanned to select the respective pack size. OVVI can also track how many individual bottles or packs are sold.
Yes, OVVI’s software can create unique store credit barcodes. When a customer returns an item/product, the store clerk has the ability to give store credit instead of cash or credit back on their purchase card. In this way, OVVI can help entice the customer to come back to your store for future purchases and use their store credit for payment.
Yes, OVVI has multiple ways to receive incoming stock. For example, you can receive stock then create a Purchase Order (PO) in the “Receive Stock” module, or place a detailed PO to the vendor, andreceive stock within the PO module.
Yes, OVVI has the ability to scan multiple barcodes and embed barcodes.
Yes, OVVI’s item/PLU module has the ability to create new bar codes for an item and print barcodes using a barcode label printer. You can print single barcode labels or print bulk labels.
OVVI offers live technical support. OVVI has U.S. based industryexperienced veterans, who are trained and work full-time to provide an average resolution time of under four minutes per call. OVVI takes pride in our company’s reputation by offering the best technical support in the industry. One way we do this is to remotely access each POS system for simple troubleshooting.
OVVI has an online journal available as well as OVVI’s cloud reporting. This can show all complete order receipts along with payment and employee information.
Yes, OVVI’s multi-store reporting offers a franchisee or a multi-store operator to view all of their locations with a single login and a combined dashboard. OVVI also usesits’ KPI (Key Performance Indicator) report for all of the user’s locations together.
Yes, OVVI has the ability to create mix and match pricing using its “Combo Module” where a user can create multiple pack pricing as a combo deal or be able to create mix pricing as well.
Yes, OVVI is currently integrated with Atrium, Philip Morris USA, and RJ Reynold. OVVI can report scan data or tobacco sales information to the vendors to receive store rebates on all participating tobacco brands
Yes, OVVI has a built-in coupon module available. With OVVI’s coupon solution, the restaurant has the ability to add multiple coupons by number of days, validation, or add coupons by exact matching conditions for combo deals or individual menu items.
Yes,OVVIhastheabilitytoacceptallchipenabledcreditordebitcards.OVVIaccepts NFC(tap-to-pay)paymentslikeApplePay,GooglePay, SamsungPayandmore.
Yes, OVVI has the ability to process refunds on credit/debit cards using the OVVI payout module.
Yes, OVVI has the ability to sell and payout lotto tickets.
Yes, OVVI has embedded barcodes available on our software. OVVI sells CAS LP1000N – 30lb and 60lb scale – label printing scales which captures the weight of an item and prints the price according to its preprogrammed price list. The label can then be scanned by the f ront register using OVVI’s embedded barcode module activated on the f ront scale-scanners.
Yes, OVVI uses a customized age verification scanner, M260, to read all state issued ID cards and saves customer information for any future audits.
Yes, OVVI has a style matrix module available on our software where you can create multiple sizes, colors, or styles, along with bar codes. For example, for one shirt you can create multiple sizes: small, medium, large, x-large, and can add also add different prices and bar codes by size.
Yes, OVVI provides full menu programming services for restaurants for a small, one-time fee of only $99 for up to 250 menu items. OVVI delivers this service in only 48 hours.
Yes, OVVI has cash discounting available. For example, if a cash discount is programmed to 4% on your OVVI POS, then our software will automatically add 4% to all the menu item prices, and only during the check-out process when a server presses the “Cash Payment” option will it then give a 4% cash discount. This also reflects on the receipt.
Yes, OVVI has surcharging available. You can determine a certain percentage or fixed surcharge dollar amount. For example, an operator adds a fixed surcharge of $0.59 for all credit card purchases. OVVI will add a $0.59 surcharge when the “Credit Payment” button is selected for the entire order. OVVI then displays at the bottom of the receipt the order total with the surcharge of $0.59. This amount will be added into the total amount charged to the customer.
For most situations where OVVI is purchased, the installation and training of our features and services are performed over the phone. When you receive your OVVI hardware, it is already 100% pre-programmed and ready to use. When OVVI is shipped to you, we have made the process to be as simple as just plugging OVVI into a power and internet source, and then making a call to our implementation group. OVVI’s Support Specialists will help with the entire setup, activation, and training for you and your team on the software and its features.
An average phone installation and training will take 2-3 hours. If you need any further help after the initial installation and training, our award-winning support specialists are available to help.
Yes, OVVI does offer onsite installation services. OVVI works with Field Nation technicians nationwide for this service. Your Field Nation tech will arrive on a scheduled and agreed upon time and will handle the installation of all of the OVVI equipment. When the installation is completed, Field Nation will then turn over training of the OVVI POS to one of OVVI’s Support Specialists who will conduct the training with you and your team over the phone.
We use all Microsoft Windows hardware
Yes, OVVI is a touch screen, and it comes in a 15.6” ultra slim display
Yes. OVVI comes with a built in 3” thermal receipt printer
Yes. OVVI offers a 10” LCD customer display
Yes, OVVI comes your choice of either black or white.
Yes. OVVI sells the Zebra ZD 410 label printers
OVVI sells Honeywell Brand, single line and multi-line bar code scanners with USB connections.
Yes. OVVI sells Honeywell Brand wireless bar code scanners
Yes. OVVI sells the Zebra ZD 410 label printers
Yes. OVVI has employee access cards that you can purchase directly from OVVI. These enable the employee to access OVVI by swiping individual cards. Cards come with a magnetic swiper in the back.
Yes. OVVI can supply you with paper roll boxes. We offer thermal printer boxes and Impact Kitchen paper rolls