How to Return Item (FOH)

1. Login to OVVI Application with Employee/Manger credentials then Tap the Green login button.

2. Tap on ‘Quick Order’.

3. Tap ‘Return Item’.

4. In the Search Item/PLU select the Item you wish to perform a return on.

5. Tap on the ‘Select’ button.

Please Note:
Alternatively, double tapping the desired item will also pull it up to the quick order screen.

6. From the Quick Order page tap on the ‘Pay’ button.

7. In the Pay screen select any of the appropriate payment options i.e.,
‘Cash’, ‘Check’, Credit Card’, ‘Gift Card’, or ‘On Account’ to complete the return transaction.

8. This Conclude the guide on how to return an item in the OVVI Front of House application.